FreedomPop has launched a new support program called FreedomPop Experts.
The experts are FreedomPop users selected from the FreedomPop community - based on their contributions to their community forums and experience with the service - who are giving the FreedomPop team their support in answering questions from our new users.
Our goal with this program is to get your support problem solved quickly and accurately. By allowing members of the FreedomPop community to assist other users, we can provide better and faster support.
FreedomPop Experts are available to answer basic questions about using FreedomPop. The questions will be mainly based on topics related to the following:
• How can I update my billing address?
• How can I set up my phone?
All responses to questions from community members receiving feedback from experts will be clearly identified as coming from a member of the FreedomPop community rather than from a FreedomPop staff. If your question can not be answered by an expert, he or she will forward your question to the FreedomPop Support team for a resolution. Interested? Click the button below to sign up.