- Help other FreedomPop customers
- What is a FreedomPop Expert?
- How does this whole thing work?
- Are you looking for FreedomPop customer support?
Help other FreedomPop customers!
Directly is a third party company that strives to improve customer experiences. We leverage the Directly platform to provide our customers with another layer of customer support; powered by people just like you! Want to join the directly team and help answer questions for other FreedomPop customers? Then keep reading!
What is a FreedomPop Expert?
Directly experts are FreedomPop customers selected from the FreedomPop community -- based on their contributions to the forums and their experience with FreedomPop products. The goal of this program is to get account or device problems resolved quickly, by allowing members of the FreedomPop community to assist other customers, resulting in better and faster support.
Become a FreedomPop Expert by answering some basic questions about using the FreedomPop service. Questions like:
"How can I change my plan?"
"How can I update my billing address?"
"How can I set up my phone?"
How does it work?
As an expert, when you're answering questions for other FreedomPop customers, you'll be identified as a member of the FreedomPop community rather than a member of FreedomPop's customer support department. If the question cannot be answered, it will be forwarded to a member of the FreedomPop Support team for further assistance.
Interested in becoming a FreedomPop Expert? Click here to sign up!
Trying to reach FreedomPop Customer Support?
If you're looking to get in touch with FreedomPop's customer support department, read this.