FreedomPop is pleased to announce our new Freemium Plan! You'll get unlimited WiFi calling, true cellular voice, text and data. In order to deliver this enhanced experience, we will be discontinuing the legacy free VOIP plan.
If you have recently received an email regarding this change, please click the upgrade button inside of the email to get your new SIM card.
When do I have to switch?
Please make the transition to Premium Voice by January 31st.
Why is the free plan changing?
In order to provide the best customer experience, we've adjusted our free plan and upgraded it to cellular voice. Our new Free Plan provides excellent service with FREE unlimited Wi-Fi calling!
What about my Roll Over Data or Account Credit?
Don't worry! We can accommodate your account credit and your Roll Over Data on your new Premium SIM card account. Get in touch with a customer support agent by phone, chat or email to help with the switch. Visit freedompop.com/contact-us.
Do you have additional questions?
If you still have questions, please reach out to our dedicated customer support team by phone, email or chat. Visit freedompop.com/contact-us.
Is MMS included?
Yes, with the Premium Voice SIM card, enjoy SMS (regular text messages) and MMS (picture and video text messages). Plus, unlimited iMessages when over WiFi (iPhones only).
No Add On is needed for MMS text messages.
What if I need additional minutes or texts while on the free plan?
Get 100 additional minutes for just $3 when you use all of the minutes in your plan. Get 100 additional text messages for just $3 when you use all of the text messages in your plan. Read this article for a complete look at the Premium SIM card FREE plan.