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  1. FreedomPop
  2. Billing and Account Management

Billing and Account Management

Cancelling

  • Take your number to another wireless carrier
  • How to cancel your account
  • Unlocking my FreedomPop phone
  • What is the procedure for returning a device?

Billing & Payments

  • When does my bill / plan renew? When will get more data?
  • How to view payment history
  • Why was I charged?
  • Why was I charged a penny?
  • How account credit works
  • Taxes and fees, Admin fees and Regulatory Recovery fees
See all 11 articles

Account Management

  • Downgrade your FreedomPop plan
  • If your CDMA device was transferred to Ting (unlocking/releasing)
  • How to share data between accounts
  • If you're having trouble with one of our webpages
  • Suspended due to high usage
  • Why is my account Dormant?
See all 14 articles
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