Billing and Account Management
Cancelling
Billing & Payments
- How to view payment history
- Why was I charged?
- Why was I charged a penny?
- How account credit works
- Taxes and fees, Admin fees and Regulatory Recovery fees
- What happens if I initiate a credit card dispute/chargeback?
Account Management
- Downgrade your FreedomPop plan
- If your CDMA device was transferred to Ting (unlocking/releasing)
- How to share data between accounts
- If you're having trouble with one of our webpages
- Suspended due to high usage
- Why is my account Dormant?