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Technical Support

Problems with Functionality

  • Clear and restart the FreedomPop Messaging application
  • Error 505
  • I'm not receiving all of my texts! De-register iMessage/FaceTime
  • Synchronize Account Data
  • What to do if your device reboots (turns off and on)
  • Why is so much data gone from my plan?
See all 11 articles

Device Troubleshooting

  • GSMT 3G Devices shutdown July 1, 2022
  • Universal CDMA and GSM capable phones
  • Troubleshooting your phone after the 3G shutdown
  • GSMA internet not working? Do this.
  • Turn Mobile Data ON, turn Airplane Mode OFF
  • iPhone troubleshooting steps
See all 12 articles
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