Getting Help

Device Returns & Exchanges

• My device is defective, can I get a replacement?
• What happens when I return a device without using a Return Material Authorization (RMA) number?
• Where is my order?

Get Help With Your Service

• What happens after I submit a ticket?
• How to use our forum community!
• Upgrading from Global Fogg SIM to LTE SIM
• How to Contact FreedomPop
• FreedomPop Experts