Account suspended due to billing issue
Completed
The billing cycle ended today and service is interrupted. On sign in I see the message:
"Account suspended due to billing issue ..."
My phone number is (xxx) xxx-4777..
Corresponded record appeared in billing after my attempt to switch on "FreedomPop Safety Mode", but I keep getting an error message and service is not restored after 10+ hours after I updated the billing info.
Assist please.
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Hello Tochka - M!
Thank you for contacting FreedomPop!
We apologize for the inconveniences experienced, we’re more than willing to help you resolve this issue as quickly as possible.
We'll create a private message as we'll need to gather and provide, private account information. Please be sure to check your email and reply to this message at your earliest convenience with the required information, we appreciate your patience!
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