problems porting out
Completed
I have been going in circles with xfinity mobile and freedompop, trying to port out of freedompop. xfinity mobile tells me the details are incorrect, freedompop support gives me the details (which mostly agree with my account, although they have given me different pin numbers than what show in my account for porting out). I have tried every different combination and it still fails. Freedompop will say they don't see the request on their side. What is going on here? Is it possible to port a number out of freedompop?
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Hello Craig Webster!
Thank you for contacting FreedomPop Support! We sincerely apologize for the inconvenience experienced.
We have carefully checked the account associated with your Community profile. Our records indicate your concern was addressed by one of our representatives via Live Chat #56515.
Should you need additional assistance, please don't hesitate to contact us back; we'll be happy to help!
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