Incoming calls go directly to voicemail, and there's no notification for them

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MINJER LAI

I just got the new SIM card whose number start with 89014.
I can call out but all incoming calls go directly to VM.
I have removed the Freedompop app, removed the SIM card and re-insert it back and restart my phone, but still the same situation.
My phone is iPhone 5S,
Please help me to resolve this

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  • FreedomPop Community

    Hello MINJER LAI!

    Thank you for contacting FreedomPop! We'll be glad to assist you with your current concern.

    We've created a support ticket to follow-up on your concern as we'll need to gather and provide private account information.

    We appreciate your patience!

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