Portin-Resolution Required
Completed
Please help my freedompop line is suspended why I did not receive the new sim card to update and make the migration of my current line so I went to the target store and purchased a freedompop sim card to activate and do the migration, I followed the steps In my online account and after a few days Portin-Resolution Required appears and I don't know what to do, my new sim card does not work, the migration has not been carried out, I need to use my phone number
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Hello Tonny Zam!
Thank you for contacting FreedomPop!
We're sorry if you've been experiencing issues while attempting to upgrade to Premium, we want to provide you the best assistance and resolve this for you as soon as possible.
We'll create a private message as we'll need to gather and provide, private account information. Please be sure to check your email and reply to this message at your earliest convenience with the required information.
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