Switching to Freemium plan from Basic

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Lukas Episcopo
I’m switching from the basic plan to the new freemium plan. I requested the SIM card for the freemium plan on 1/25/2021. If I don’t receive the SIM card before 1/31/2021 will my number be lost and my account deactivated?
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  • FreedomPop Community

    Hi!

    Thank you for contacting FreedomPop!

    We'll gladly assist you with your current concern, Lukas Episcopo. 

    In order to provide you with accurate information, we will continue assisting you through a private message regarding this matter as we need to gather and provide personal account information. Be sure to check your email and check this message at your earliest convenience. :)

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  • Lukas Episcopo

    Thanks I’ll check my email for your reply.

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  • FreedomPop Community

    Thank you for your patience, Lukas Episcopo! 

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