Being charged $0.01 again in February

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Jeffrey Wey

• February 08, 2021 17:41

Why am I being charged $0.01 again in February? I know I have met the minimum criteria during the month, - "use less than 5mb or make fewer than five (5) calls in any given month", but I am still getting charged.

Please help to check.

best regards,
Jeff

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  FreedomPop Community

  • February 08, 2021 20:23

  Hello Jeffrey Wey!

  Thank you for contacting FreedomPop! We'll be glad to assist you with your current concern. 

  We've created a private message to follow-up on your concern as we'll be providing private account information. 

  We appreciate your patience! 

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