Oops error connecting to server

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Michael Davidson

• April 22, 2021 03:23

I too cannot use my freedompop app due to this error. STILL... Please check in to this, Thank you

 

Oops error connecting to server

 

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  FreedomPop Community

  • April 22, 2021 16:24

  Hello Michael Davidson!

  Thank you for contacting FreedomPop!  Our apologies for the inconvenience experienced.

  We've created a support ticket to follow up on your concern as we'll be providing private account information.

  We appreciate your patience!

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  Dmitry Matyukhin

  • April 22, 2021 17:06

  I still have the same issue.

  For 2 days now all my lines' apps just say 'Ooops, there was an error trying to communicate with the server'.

  The data connection is right there. I can get to the Internet but the app doesn't work.

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  FreedomPop Community

  • April 22, 2021 18:24

  Hi, Dmitry Matyukhin!

  Thank you for contacting us here!.

  We'd like to apologize for the inconvenience experienced.

  We have carefully checked the account associated with your Community profile and our records indicate your concern is being addressed by one of our representatives via Support Ticket #68965.

  To avoid confusion, our team will follow up on your concerns there. :) We appreciate your patience and understanding!

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