I requested twice to be sent a new Freemium SIM card but have not received one

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Whitney Ruiz

• April 16, 2021 01:28

I requested twice to be sent a new Freemium SIM card but have not received one. I made a free request couple month ago but never received one and I order one for $10 on 4/2 still haven't received it.

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  FreedomPop Community

  • April 16, 2021 14:16
  • Edited

  Hello Whitney Ruiz!

  Thank you for contacting FreedomPop! Our apologies for the inconvenience experienced.

  We've created a support ticket to follow up on your concern as we'll need to gather and provide private account information.

  We appreciate your patience!

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