If I cancel my service will I get a refund for the unused time?
Completed
My number is XXX-XXX-1903 which has not worked right since the beginning of the week with no resolution in site. If I cancel my service and move my number to another carrier will I receive a refund on the unused time remaining on my account?
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Hello Gregory Phillips!
Thank you for contacting FreedomPop! Our apologies for the inconvenience experienced. We're sorry to learn you're considering canceling your account.
We created a support ticket (#69329) for further assistance on 04/22/21. Please be sure to check your inbox at your convenience.
To avoid confusion, we'll continue assisting you via your open support ticket #69329.
We appreciate your patience and understanding!
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