Can not log in, no such email exists

Completed
Follow
AL

Hello, just got the email about changes to the free account/new sim required. Tried logging in to deal with it and it wouldn't let me (after clicking "login" it just goes back to the homepage). Tried to reset password and it says my email is not registered, and yes this is the same email I'm getting the FreedomPop notifications and one I've registed years ago.  Please help as I have three devices to manage.  Thank you!

0

Comments

2 comments

Date Votes
  • AL

    My mistake as I didn't click the link where it says older SIMs need to go to log in. Please delete this as I've dealt with it for now. Thank you.

    0
    Comment actions Permalink
  • FreedomPop Community

    Hey there, AL, thank you for contacting us here.

    We're glad to learn you have been able to solve your inconvenience. :)

    Your feedback is highly appreciated. We'll make sure to pass this on to the appropriate department so that what you've said can be taken into consideration for further improvement. 

    Thank you for being a part of the FreedomPop Family.

    Should you have any further questions please don't hesitate to contact us back by creating a new post here.

    0
    Comment actions Permalink

Post is closed for comments.

Didn't find what you were looking for?

New post