Porting out with incorrect PIN issue

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JH Woo

• May 05, 2021 19:37

Hi 

For the last couple of days, I have tried but not been unable to port out my number with the information from FreedomPop. Visible says they are getting a PIN incorrect error.

I updated the PIN information from https://my.freedompop.com/settings/port-out-info

Can you check if there is something stopping the port, please?

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  FreedomPop Community

  • May 05, 2021 20:39

  Hi JH Woo!

  Thank you for contacting FreedomPop.

  We apologize for the inconvenience, we’ll be glad to assist you with your porting concern.

  We'll create a private message as we'll need to gather and provide, private account information. Please be sure to check your email and reply to this message at your earliest convenience.

  We appreciate your patience!

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