account charge refund request

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k bhuthi chetty

Hello, I see a $20 taken again from my credit card again. I request to refund the $16 from prior transaction. I see it is credited. Now again you folks took $20 immediately. I don't know this charge. Please refund the amount.

Please keep my phone# in essential-plan only starting may-1st. 

The contact-person told me, there is no specific action I should take to enroll in this plan.

thank you.

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  • k bhuthi chetty

    i forget to mention, the phone# is working again. thank you for reset-fix. 980xxx97xx

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  • FreedomPop Community

    Hello k bhuthi chetty!

    Thank you for contacting FreedomPop!  We'll be glad to assist you with your current concern.

    We've created a support ticket to follow up on your concern as we'll be providing private account information.

    We appreciate your patience!

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