migrate my old account to new?Completed
Got a email to ask me to do that.
I enter the new sim number and to the step to "port your existing wireless number", unlike what those help say. I don't see any option to port my freedompop number. Do the old and new feedompop the same company. why make thing so hard.from what I see is just open a new SIM accound and port my old number to the new account. so do the port cost me $10 and how is my top-up credit in my old account? why no sample way to just upgrade my account? not only have to pay $10 port fee but also loss my my top-up credit.
Hello Chung Man Lau!
Thank you for contacting FreedomPop! Our apologies for the delay in response and the inconvenience experienced.
We've created a support ticket to follow up on your concern as we'll need to gather and provide private account information.
We appreciate your patience!
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