Receiving refund of account balance upon account closure.Completed
When I turned the automatic top-up "feature" OFF for my account, I was forced to make a payment and carry a positive balance in my account. I never went over any allotments, and thus, never used ANY of my balance you required I carry.
Now that I have closed my account, I expect a full refund of those funds. Please process the return to the original form of payment. Thank you.
I look forward to hearing from you that my refund has been processed.
Hello Maury Flake!
Thank you for contacting FreedomPop! Our apologies for the delay in response.
We're sorry to learn you have decided to cancel your account. We've created a support ticket to follow up on your concern as we'll be providing private account information.
We appreciate your patience!
Post is closed for comments.