Oops there was an error trying to communicate with the server...trying to locate user of device
CompletedI've been getting 2 messages since the new update on 4/21 stating "oops there was an error trying to communicate with the server" and "trying to locate user of the device". I'm unable to use the app for calls or text messages however I do still have access to mobile data. Please email XXXXXXXXXXXXXXX@gmail.com or XXXXXXXXX@ gmail.com to let me know how to fix this issue. Thank you!
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Hello, Talesha Grev!
Thank you for contacting FreedomPop!
We’re more than willing to help you with this issue as quickly as possible. :)
We will continue assisting you through a private message regarding this matter, please check your email and respond to this message at your earliest convenience.
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