Inactive, So Do I Need a New SIM before being billed
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My account shows as inactive.
I received the warning to upgrade the ATT sim to a new one by May 1, 2021.
Do I need to do that or cancel the account to avoid the new monthly charge?
Can I get the $20 Top Up balance refunded to me?
Can my device be unlocked from Freedompop and ATT, given that I have had it over three years now (by the way, it is not the HTC device, it is a Netgear Unite).
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Hey, John Waters, thank you for contacting FreedomPop!
We’ll be glad to take a look at your inquiries/requests. :)
We'll create a private message as we'll need to gather and provide, private account information. Please be sure to check your email and this message at your earliest convenience, we appreciate your patience!
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