Service Inactive

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Pedro Browne

• May 03, 2021 22:54

When I log in to my account on my.freedompop.com I see this message "Alert: Your FreedomPop service is inactive due to an unforeseen technical issue. Please Click here to contact customer service".

I also get a message on the phone app Account Not Active and two options "Contact" and "dismiss". "Contact" launches a webpage but it says the page doesnt exist.

How can this be fixed?

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  FreedomPop Community

  • May 05, 2021 17:44

  Hello Pedro Browne!

  Thank you for contacting FreedomPop!  We'll be glad to assist you with your current concern.

  We've created a support ticket to follow up on your concern as we'll be providing private account information.

  We appreciate your patience!

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