Receives a 89014 SIM card, but can not upgrade
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No matter what links I followed, either I get a message, saying "incorrect login" or "no name on the account" or ... etc., etc.
So, Right now I am on the Basic 200 free plan, and I want to keep it this way. But I am confused about at least 3 things:
1). How many free plans are going to be offered going forward? So far I only see the "WiFi calling" with 10 regular minutes, 10 smses and 25 MB of data per month - is this the only free plan available?
2) If I already have a sim card (not used, it is a new one I have received in the mail, and it says "upgrade by 10/15 - can I use it? The plan I mention in 1) above can be ordered, with $10 for a sim card. But it kind of does not make any sense, as I already have a brand new, unused sin laying on my table.
3) If I do not do anything - will the service stop working, or will I be forced to pay something monthly?
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Hello Pavel Anaschenko!
Thank you for contacting FreedomPop! We'll be glad to assist you with your current concern.
We've created a support ticket to follow up on your concern as we'll be providing private account information.
We appreciate your patience!
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