General Error: problem when communicate with the server.



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  • FreedomPop Community

    Hello Yongjun Zhang!

    Thank you for contacting FreedomPop! Our apologies for the inconvenience experienced.

    We are pleased to inform you that we have released an update with the Messaging Application. Please go to the App Store and locate the FreedomPop Application to update to the latest version.

    Should you not see a prompt to update to the latest version, please proceed with uninstalling and reinstalling the FreedomPop Messaging application. Please be advised uninstalling the Messaging app will result in the loss of your voice, data, and text message history.

    We've created a support ticket. Should you continue to experience any issues, please feel free to reply to your open support ticket so we can assist you accordingly; thank you. 

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