Top up refund
Completed
hen I turned the automatic top-up "feature" OFF for my account, I was forced to make a payment and carry a positive balance in my account. I never went over any allotments, and thus, never used ANY of my balance you required I carry.
Now that I have closed my account, I expect a full refund of those funds. Please process the return to the original form of payment. Thank you.
I look forward to hearing from you that my refund has been processed.
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Hello matthew b!
Thank you for contacting FreedomPop! We'll be glad to assist you with your current concern.
We've created a support ticket to follow up on your concern as we'll be providing private account information.
We appreciate your patience!
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