• Zhuo Tan

    I have an account that I have long forgot and have not used for long time and it has now been charged $3.99 as a recurring payment due to recent term changes.

    I have sent an email to billing regarding the unauthorize charge and received no response.

    I have tried to Cancel but received error message of "Failure" on cancellation.

    1. Please Refund $3.99

    2. Cancel the this unused account

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  • FreedomPop Community


    Thank you for contacting FreedomPop, Zhuo Tan!

    We’re more than willing to assist you with your concerns/requests as quickly as possible.

    Be advised, we will continue assisting you through a private message regarding this matter. Please check your email and this message at your earliest convenience. ;)

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