2 unauthorize charges $4 x2 for inactive accounts

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Wei Hua

I had FreedomPop free services long time ago but I could not use them since FreedomPop switched their wireless network.
I just found out that FreedomPop charged me $4 on May 24 and $4 on May 28, for 2 inactive accounts.
I've submitted canceling request here: https://support.freedompop.com/hc/en-us/requests/X658X
Please cancel all my accounts associated with email XXXXXXXX@hotmail.com, stop billing and refund $8 charges.
Thank you

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  • FreedomPop Community

    Hello Wei Hua!

    Thank you for contacting FreedomPop!

    We apologize if there's been confusion regarding the charges applied to your accounts, we’ll be glad to take a look at your current request/concern.

    We will continue assisting you through a private message regarding this matter as we need to gather and provide personal account information. Be sure to check your email at your earliest convenience. :)

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