No response to my refund requests for 7+ daysCompleted
I submitted requests #75728 & #75732 seven days ago to request refund of the following:
1) $3.99 monthly charge for a service plan that I didn't sign up for &
2) $9.56 Top Up credit that I've in my account before I cancel my subscription
There's no response from FreedomPop on my requests; please cancel my subscription & refund the charges ($3.99 + $9.56) as requested.
Regards, -David W
Hi DAVID WONG!
Thank you for reaching us here!
We apologize for the delay in getting back to you; we’re more than willing to help you with your concerns as quickly as possible.
To assist accordingly, we'll create a private message as we'll need to gather and provide, private account information.
Please be sure to check your email at your earliest convenience, we appreciate your patience. :)
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