why my plan was changed to LTE 350M

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Ye Yuan

• June 18, 2021 03:22

For the post https://support.freedompop.com/hc/en-us/community/posts/1500001316581

I havnt get any reply yet. Neither so called support ticket, nor private message or email. 

And now I could not even add comment for my earlier post, which is already closed.

 

Please do as my request change the plan to earlier free one, or cancel the account. Ether way I should be refunded.

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  FreedomPop Community

  • June 18, 2021 14:07

  Hello Ye Yuan!

  Thank you for contacting us back! We'll be glad to assist you with your current concern.

  We created a support ticket (#77201) for further assistance on 06/17/20. Please check your inbox at your convenience.

  Please be sure to reply to your open support ticket with the requested information so that we can assist you accordingly; thank you. 

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