unauthorize charged $3.99 2times for inactive account

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Andrew Xian

• June 20, 2021 13:15

I have an account that I have long forgotten and have not used for a long time and it has now been charged $3.99 2times as a recurring payment due to recent term changes.

I have login my account to cancel any service.

1. Please Refund $3.99

2. Cancel this unused account

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  FreedomPop Community

  • June 21, 2021 14:35

  Hello Andrew Xian!

  Thank you for contacting FreedomPop! We'll be glad to assist you with your current concern.

  We've created a support ticket to follow up on your concern as we'll need to gather and provide private account information.

  We appreciate your patience!

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