Activation Step required
Completed
The diagnostic app says my message app is out of date, that sends me to the app I downloaded with an open choice. If I try to open the app it wants activation. A box says emergency text (which doesn't work) retry, which just keeps bringing the same box back and activate which sends me to a page that says it's already activated.Somewhere I saw to sync the account within the messenger app, but I cannot get into the app because the activation required box is over it and won't let me use it.
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Hi Scott!
Thank you for reaching out!
We apologize for the delayed response and we're sorry to learn you've been experiencing problems.
To be sure we're checking the correct account, would you be so kind as to confirm the last four digits of the phone number in question.
We appreciate your patience!
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