can not change my planCompleted
I can not do anything after login
Hello Jianhua Li!
Thanks for reaching out. We'll be glad to assist you with your current concern. We've checked the account associated with your profile, phone number XXX-XXX-9998, we confirmed it is active with the Free Basic Plan. However, we noticed your SIM card has yet to be activated, which is why the account settings are missing.
To provide you with additional assistance, please let us know if you have already received your SIM card.
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