Lost SIM card

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11 comments

  • FreedomPop Community

    Hi Mohammad Abdullah!

    Thanks for reaching out. We're sorry to learn about your misplaced SIM. Please confirm the last four digits of the phone number associated with the SIM card in question, so we can assist you accordingly. 

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  • Venkat Akula

    Hi, I misplaced my sim card of the my my phone number ending with 4009.

    Can you please help me to get the replacement sim card?

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  • Yashar Oreg

    Hi

    Lost my SIM card.

    I would like to have a replacement one please.

    The last 4 digits of my mobile number are as follow: 2516

    Looking forward to hearing from you soon.

    With many thanks 

    Yashar Oreg

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  • FreedomPop Community

    Hello Venkat Akula!

    Thank you for contacting FreedomPop, we apologize for the delayed response!

    Our support team will gladly assist you to resolve this issue. We are sorry to hear about your lost SIM card. To keep using your service, it is necessary to get a new regular SIM card. Please click here to visit our web store.

    Once you have received the new SIM card, please contact us back so we can activate it on your account.

    Don't hesitate to contact us back should you have further doubts or questions, we'll be happy to help!

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  • FreedomPop Community

    Hello Yashar Oreg!

    Thanks for reaching out.

    We are no longer affiliated with FreedomPop U.K. please reach out to wmyers@x-mobility.com for any of your questions or concerns, thanks!

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  • unknown

    hi i misplaced my phone and it may be lost can the sim be frozen so no one can use it until i find it.  thx

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  • FreedomPop Community

    Hi there!

    Thanks for reaching out. We're sorry to learn about your misplaced phone. We'll follow up on your concern via private message as we'll need to gather and provide private account information. 

    We appreciate your patience. 

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  • Kyle Cook

    Hi, I have lost my SIM card and need a replacement. Last 4 of phone number is 9382. Please help.

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  • Dong Chen

    Hi, I misplaced my sim card of the my my phone number ending with 8108

    Can you please help me to get the replacement sim card?

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  • FreedomPop Community

    Hello Kyle Cook!

    Thank you for contacting FreedomPop!

    We apologize for the delayed response, we're sorry to hear you've lost your SIM card.

    We will be opening a private message regarding this matter as we need to gather and provide personal account information.

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  • FreedomPop Community

    Hello Dong Chen!

    Thanks for reaching out to us here!

    We're sorry to learn you've misplaced your SIM card and we apologize for the delayed response.

    We will continue assisting you through a private message regarding this matter as we need to gather and provide personal account information.

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