Change to LET sim

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0988 ZHANG

• October 14, 2019 17:46

I have Premium 500 with sprint phone.  I don't want to transfer to ting.com.  How can I change to Basic 200 with a LTE sim and use my own phone on this account?

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  FreedomPop Community

  • October 15, 2019 15:23

  Hi there!

  Thanks for reaching out. We'll be glad to assist you with your current concern. To be sure we're checking the correct account, we'd appreciate it if you could confirm the last four digits of your device's MEID and/or IMEI number. 

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  0988 ZHANG

  • October 16, 2019 22:03

   IMEI:4025

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  FreedomPop Community

  • October 21, 2019 21:59

  Thank you for providing us with the requested information. We'll follow up on your concern via private message as we'll need to provide private account information. 

  We appreciate your patience. 

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