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  • FreedomPop Community

    Hello Jeff McKay!

    Thanks for reaching out. We'll be glad to assist you with your current concern. Please provide us with the last four digits of the SIM that is currently inserted in your iPhone 5, along with the last four digits of the phone number in question. 

    Please be sure to let us know as well if you see your old plan and number in the FreedomPop Calling & Texting Application.

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