Port Out Still Shows Processing

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Angie Louie

• October 26, 2019 06:26

I have been trying to port out my number to Xfinity Mobile since 10/16.  The status indicates processing since 10/16.  It does indicate "valid request for port-out" on 10/16.  Xfinity Mobile is still getting errors on their end.  Any help to get this resolved would be appreciated.

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  FreedomPop Community

  • November 01, 2019 22:09

  Hello Angie Louie!

  Thanks for reaching out. We apologize for the inconveniences experienced and for the delay in getting back to you, we’re more than willing to help you resolve this issue as quickly as possible.

  We will continue assisting you through a private message regarding this matter as we need to gather and provide personal account information.

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