Alternate sim card in UK

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3 comments

  • FreedomPop Community

    Hello Jan Hayden!

    Thanks for reaching out. We'll be glad to take a closer look into this for you. 

    Please be advised, our SIM cards are compatible with GSM unlocked devices. This doesn't mean that when using one of our SIM cards in an unlocked device, the device will be locked to FreedomPop.

    We would recommend you to uninstall any FreedomPop app on your device. Please note, there's a chance text messages might get lost upon uninstalling the app.

    Please let us know what the results are.

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  • Beverly Ashley

    I have removed every trace of freedompop I could find, along with the SIM, but Freedompop STILL refused to let go until I deleted a 'messaging' app, which was NOT labeled 'Freedompop'.

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  • FreedomPop Community

    Hello Beverly Ashley!

    Thanks for reaching out to us! It is advisable to uninstall the FreedomPop applications (FreedomPop Messaging app / FreedomPop Calling & Texting) if you won't longer be using our service to ensure no issues when using the device with a new service provider. However, please keep in mind an unlocked device is not automatically locked to FreedomPop when using one of our LTE SIM cards with it. 

    Should you have additional questions or concerns, please feel free to reply to this message, we'll be happy to help. 

     

     

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