Cancelling a line

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3 comments

  • FreedomPop Community

    Hello Dave Hicklin!

    Thanks for reaching out, we apologize for the delayed response. 

    Upon checking account associated with phone number ending in 1580, we confirmed you were assisted by one of our representatives earlier today, through Incidents. 

    It seems our representative was able to solve your inquiry. We're sorry to see you go!

    Should you be interested to give us another shot, stay tuned for new updates regarding FreedomPop as we are aiming to improve our service with a greater user experience within the near future!

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  • paul hill

    I thought i cancelled freedom pop why did i just receive a bill

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  • FreedomPop Community

    Hello paul hill!

    Thanks for reaching out. We apologize for the delayed response. Upon checking the account associated with your profile, you're being assisted by our team via support ticket #7968. 

    To avoid confusion, our team will continue communication with you regarding your current concern, via your open support ticket.  

    We appreciate your patience and understanding. 

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