Alert: Your FreedomPop service is inactive due to an unforeseen technical issue.

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SUSAN TOWN

• October 27, 2019 21:02

Alert: Your FreedomPop service is inactive due to an unforeseen technical issue. Please Click here to contact customer service. xxx-xxx-1942 Two months worth of billing left and no data overages so not sure why things aren't working.

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  SUSAN TOWN

  • October 28, 2019 20:26

  They got it back up and running. Thank you FreedomPop for getting it back up.

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  Dick Ling

  • October 29, 2019 23:46

  My Unreal Mobile account was suddenly disconnected today for the similar reason. Called the support and waited about one hour then the line was dropped. I was never been able to talk to a live soul.

  Why are you blocking the customer support number, don’t you want to share the number with fellow users?

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  FreedomPop Community

  • October 30, 2019 18:38

  Hello Susan!

  Thank you for contacting FreedomPop, we apologize for the inconvenience and the delayed response.

  We're glad to learn your service is back up and running!

  Should there be anything else we may assist you with, please feel free to reply to this message and we'll be happy to help you. 

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  FreedomPop Community

  • October 30, 2019 18:44

  Hello Dick Ling!

  Thanks for reaching out. We apologize for the inconvenience, we'll be glad to take a closer look into this for you. 

  We will be opening a private message regarding this matter as we need to gather and provide personal account information.

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  Paul Lekatompessy

  • November 03, 2019 08:26

  I have the same problem same message how can it be solved?

   

  Hello Paul Lekatompessy!

  Thank you for your patience. It looks as if your account is now in good standing. Please feel free to perform a soft reset by simply powering off and on your device to ensure everything synchronizing accordingly.

  However, should this not be the case, please reply here and we will gladly look into the account.

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  PANKAJ KUMAR

  • November 04, 2019 02:01
  • Edited

  Please help me with this issue. Phone not working for few Days.

  xxx-925-0301 :: Alert: Your FreedomPop service is inactive due to an unforeseen technical issue. Please Click here to contact customer service.

   

  request  number  is 10304

   

  Hello PANKAJ KUMAR!

  Thank you for your patience. It looks as if your account is now in good standing. Please feel free to perform a soft reset by simply powering off and on your device to ensure everything synchronizing accordingly.

  However, should this not be the case, please reply here and we will gladly look into the account.

   

   

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