Unlock My phone

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Mariya Ilyitsky

• October 28, 2019 16:12

I need to get my phone unlocked and when I called Sprint they said to contact you. IMEI ending in X-393888

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  Martha McSorley

  • October 30, 2019 18:27

  i'm trying to get mine unlocked as well.  I hope we both get responses

   

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  holly zellweger

  • October 31, 2019 17:32

  I have a Sprint phone I bought from Freedompop in 2016, and I was kicked out of Freedompop with the Sprint group, I think it was August 31 2019. 

  I did not go to Ting.  Is that phone still locked with Freedompop? How can I unlock it?

  Can anyone tell me?

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  FreedomPop Community

  • October 31, 2019 21:31

  Hello Mariya Ilyitsky!

  Thanks for reaching out. We apologize for the delayed response. We created a private message on 10/30/19, to follow up on your request. To avoid confusion, we'll continue communication with you via private message (#9780). 

  We appreciate your patience and understanding!

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  FreedomPop Community

  • October 31, 2019 21:39

  Hello Martha McSorley!

  Thanks for reaching out. We apologize for the delayed response. We'll follow up on your request via private message as we'll need to gather and provide private account information. 

  Your patience is greatly appreciated.  

   

   

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  FreedomPop Community

  • October 31, 2019 21:47

  Hello Holly Zellweger!

  Thanks for reaching out. We'll follow up on your concerns via private message as we'll need to gather and provide private account information. 

  We appreciate your patience.  

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  Matthew Jensen

  • November 04, 2019 16:32

  Hello, im in the same boat. Not joining ting, hoping to get my phone unlocked,

  thanks, Matt

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  FreedomPop Community

  • November 07, 2019 16:49

  Hello Matthew Jensen!

  Thanks for reaching out. We apologize for the delayed response. We've created a private message to follow up on your concern as we'll need to gather and provide private account information. 

  We appreciate your patience. 

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