Account suspended due to billing issue



1 comment

  • FreedomPop Community

    Hello Jan Wendt!

    Thanks for reaching out to us! We apologize for the delayed response. It looks like your account was temporarily suspended as your data limit was exceeded by 24 MB on your previous cycle. We're able to confirm your account is now active and in good standing. Please feel free to perform a soft reset by simply powering off and on your device to ensure everything synchronizes accordingly.

    Should there be anything else you may need assistance with, please feel free to reply to this message, we'll be happy to help. 

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