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  • FreedomPop Community

    Hello Timea Takacs!

    Thanks for reaching out to us! We apologize for the delayed response and the inconveniences experienced with our service. It is our understanding you've been unable to connect to the Internet. 

    We're able to confirm the account associated with your profile is active and in good standing. Your billing cycle has just renewed and so far, line XXX-XXX-2320 reflects 24 MB of data usage. 

    Could you please be so kind as to confirm if you're still experiencing connection problems? If you are, please provide us with additional details and let us know if you see an error message on your end. 

    We'll be looking forward to your reply to assist you accordingly. 

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