account no work
Completed
My service is inactive due to an unforeseen technical issue.
I dont understand what happened. I need my phone.
Thank you.
-
This is resolved for me. I had the same issue this morning with this error message coinciding with my plan's monthly recharge day. I went ahead and updated my credit card billing information which was showing an expired card, and the phone service is working fine now. I have four (4) months remaining on the 1000 Annual Plan.
-
Hello!
Thanks for reaching out to us! It looks as if your accounts are now in good standing. Please feel free to perform a soft reset by simply powering off and on your devices to ensure everything synchronizing accordingly.
However, should this not be the case, we've created a support ticket for you, please reply there and we will gladly look into the account.
Post is closed for comments.
Comments
2 comments