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Locked out of usability, wants billing info on a prepaid plan, pages are missing when trying to follow links, and host of others issues. Spent 3 days trying to resolve this problem. I have 3 months remaining on my prepaid annual service that I'm not able to utilize. Someone needs to help.
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Hello Melissa Brown!
Thanks for reaching out to us! We apologize for the delayed response. It looks as if your account is now in good standing. Please feel free to perform a soft reset by simply powering off and on your device to ensure everything synchronizes accordingly.
However, should this not be the case, we've created a support ticket for you, please reply there and we will gladly look into the account.
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