Alert: Your FreedomPopservice is inactive due to an unforeseen technical issue. Please Click here to contact customer service.

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9 comments

  • Chung Man Lau

    I have the save problem, what wrong with your support?  at least give us a working link to reactive the account. if it is "unforeseen technical issue" , why bother us?

     

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  • Stuart Schneider

    I am having the same issue ... I've tried rebooting my phone and have verified the APN & other settings.


    The link in the message (https://support.freedompop.com/app/ask) returns a page saying "oops The page you were looking for doesn't exist".

    FreedomPOP is apparently aware of the issue and needs to provide more information!

     

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  • Mari Jenkins

    I also had this problem, I submitted a ticket and it got fixed. My kids also got it and submitting a ticket has not worked. 🤷🏻‍♀️

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  • Wen Wei Ho

    same here

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  • chi mo

    The same problem to my prepaid 1G annual account has a unclear problem,please take a look. The account is fp2.xxx.xxx@gmail.com.And the number is 2132776376 
     

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  • George Davis

    Same problem here, have not been able to find a solution.

    George

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  • Runjue Lu

    Same here. Please can someone help me resolve this issue as soon as possible? Thank you.

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  • Yongjian Jin

    Yes, I have the same issue

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  • FreedomPop Community

    Hello!

    Thanks for reaching out to us! It looks as if your accounts are now in good standing. Please feel free to perform a soft reset by simply powering off and on your devices to ensure everything synchronizes accordingly.

    However, should this not be the case, we've created a support ticket for you, please reply there and we will gladly look into the account.

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