Service inactive due to technical issue...contact customer service
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My FreedomPop phone service stopped working over a week ago. When I log in to my account I get the messsage "Alert: Your FreedomPop service is inactive due to an unforeseen technical issue. Please Click here to contact customer service. "
I seem to have plenty of data remaining in my plan and I have plenty of top-up credit. Please help correct this.
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Hello Mike Gorman!
Thanks for reaching out to us! We apologize for the delay in our response and for the inconvenience.
It looks as if your account is now in good standing. Please feel free to perform a soft reset by simply powering off and on your device to ensure everything synchronizing accordingly.
However, should this not be the case, we've created a support ticket for you please reply there and we will gladly look into the account.
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