Unable to Port out to Xfinity mobile!

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Maheshwaran Janarthanan

• November 04, 2019 19:50

Unable to port my number out to xfinity mobile!

They are getting an error "Information is incorrect" or "Acct is not active" error though I see my service is working fine!

I couldn't get hold of FP customer service!!!

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  FreedomPop Community

  • November 11, 2019 20:21

  Hello!

  Thanks for reaching out to us! We apologize for the delayed response and for the inconveniences experienced. A support ticket has been created for you, for further assistance.

  Your patience is greatly appreciated! 

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