unable to cancel account online

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Lynn Luallen

• November 05, 2019 19:34

my name is Lynn and I am getting charged $01 every 2 weeks or so for service I dont have. I can not cancel the account online. Can you cancel the account for me so I dont have to call my credit card company. Thanks Lynn.

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  C Sim

  • November 05, 2019 22:15

  I can't help you.  You need to wait for admin to reach out to you.... I have a similar problem too.  I have been trying to get admin's attention for 1 week now without any success.

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  FreedomPop Community

  • November 13, 2019 21:13

  Hello Lynn Luallen!

  Thanks for reaching us here! We apologize for the delayed response and for the inconveniences.

  We will continue assisting you through a private message regarding this matter as we need to gather and provide personal account information.

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  FreedomPop Community

  • November 13, 2019 21:17

  Hello C Sim!

  Thank you for contacting FreedomPop!

  We apologize for the delay in getting back to you. We confirmed you were assisted by one of our representatives via private message, on 11-11-2019, regarding this issue.

  It seems our representative was able to solve your inquiries.

  We appreciate your patience and support!

   

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