Concern about calling
Answered
Hello I received my FreedomPop sim card and I activated it but I can't call anyone. I can only text. The sim card that I purchased specifically said that I would receive unlimited text and TALK so I don't understand why I'm experiencing this problem. I don't know if it's an APN problem. I'm sending a screenshot of how the APN looks so that you can look over it. Furthermore, I still haven't received my refund for the double purchase of my sim that mistakenly went through PayPal. 
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Hello Nafisa Absari!
Thanks for reaching out to us! We apologize for the delayed response. Upon checking the account associated with your profile, we do see your concerns have been addressed by another representative via support ticket #12169.
Should there be anything else you may need assistance with, please feel free to reply to this message, we'll be happy to help.
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