Reactivate my top-up credit

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Ian McBride

• November 16, 2019 00:14

My top-up credit expired and I want it reactivated. Please help! Every request I submit gets immediately closed and labeled "solved" when it is anything but solved.

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  FreedomPop Community

  • November 18, 2019 22:08
  • Edited

  Hello Ian McBride!

  Thanks for reaching out to us here!

  We apologize for the delay in getting back to you, we’ll be glad to take a look into your current request. 

  We've verified the account associated with your profile, phone number ending in 8844 and we've reactivated your credit balance. Please note, FreedomPop credit becomes inactive if not used within 30 days. For future reference, you may easily reactivate your credit balance at no extra cost by following the instructions on this link.

  Should you have any question or concern, please don't hesitate to contact us and we will gladly assist you.

   

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